Important Updates regarding COVID-19 (Coronavirus)

STEAMRAIL VICTORIA UPDATE as at 22/03/2020 - COVID-19

With further changes by the Australian and Victorian Governments to control the spread of Coronavirus, Steamrail Victoria has now cancelled all upcoming planned tours until at least the end of May 2020.

Our next tour, the whY not Suburban Tour planned for Sunday 29th March 2020 is now cancelled. All passengers who have booked tickets will be issued a full refund in line with the timelines as published in Steamrail's Refund Policy available on our website.

Other previously advised cancelled have had refunds processed for –
-Suburban Shuttles – Saturday 4th April 2020
-Bendigo Easter Fair – Monday 13th April 2020
If you have not received your refund within 5 days, which will be credited back to the payment method used when placing your booking, please contact us.

Further tours in May 2020 have now been cancelled.
-The Rail and Sail on Sunday 3rd May 2020 is cancelled. All passengers who have booked tickets will be issued a full refund in line with the timelines as published in Steamrail's Refund Policy available on our website.
-Our planned visit to Tocumwal NSW with A2 986 on Saturday 9th May 2020 is now cancelled.
-The Ballarat Council have advised that this year’s Ballarat Heritage Weekend has been cancelled for 2020, therefore our transfer train and steam train rides in Ballarat from Friday 29th May to Sunday 31st May 2020 have also been cancelled.

In the interests of Steamrail Members, Volunteers and Staff, we ask anyone who:
-May not be feeling well or is displaying any flu-like symptoms, fever and/or shortness of breath;
-Has been overseas in the previous 14 days or;
-Has been in recent contact with any high-risk persons,
To please refrain from attending Newport Workshops until they are feeling better, or have quarantined themselves for the prescribed amount of time.

We thank everyone for their understanding and we will continue to provide updates following review of all known information as it comes to hand.

Steamrail Board of Management.



STEAMRAIL VICTORIA UPDATE as at 18/03/2020 - COVID-19

After consideration by the Steamrail Victoria Board and in consultation with the Corona Virus Hotline following the upgraded restrictions imposed by the Australian Government, the following alterations will occur to upcoming Steamrail Victoria Tours:

Sunday 29th March 2020 - whY not Suburban Tour - STILL OPERATING
Advice received has suggested that whilst more than 100 passengers may travel on this train, they are not all in the one indoor location - therefore this trip will operate as planned. This may change depending on any further restrictions or changes to this advice prior to the tour operating and we will be in touch with those passengers directly should that be the case.

This advice will be emailed to all passengers booked on this tour by Thursday 19th March 2020.

-Anyone booked on this tour, who wishes not to travel due to the current conditions, may at any time in the lead up to the tour, request a full refund by replying to the communication when it is distributed or contacting us. Your refund will be processed in line with the timelines as published in Steamrail's Refund Policy available on our website.
-Those passengers who still wish to travel are respectively asked to ensure you are fit and able to travel on the day. If you are not feeling well or displaying any flu-like symptoms, fever and/or shortness of breath, please instead seek medical attention immediately. Likewise, we request to those that are travelling, if you have been overseas in the previous 14 days or have been in recent contact with any high-risk persons to not travel. Anyone who falls into either of these categories are invited to contact us for a Refund.

Saturday 4th April 2020 - Essendon Suburban Shuttles - CANCELLED
Due to Shuttles seeing multiple passengers sharing our compartment style carriages and higher numbers gathered in the same place at one time, such as on passenger platforms, we have cancelled this tour. All passengers who have booked tickets will be issued a full refund in line with the timelines as published in Steamrail's Refund Policy available on our website.

Saturday 11th April 2020 - Flinders Street Suburban Shuttles - CANCELLED
Due to Shuttles seeing multiple passengers sharing our compartment style carriages and higher numbers gathered in the same place at one time, such as on passenger platforms we have cancelled this tour. All passengers who have booked tickets will be issued a full refund in line with the timelines as published in Steamrail's Refund Policy available on our website.

Monday 13th April 2020 - Bendigo Easter Fair - CANCELLED
Due to the cancellation of the Bendigo Easter Fair event which was scheduled to occur on Easter Monday, we have cancelled this tour. All passengers who have booked tickets will be issued a full refund in line with the timelines as published in Steamrail's Refund Policy available on our website.

Saturday 2 May 2020 - Behind the Railways: The Story of the Newport Workshops - CANCELLED
This event at Newport Workshops was being operated in conjunction with a series of events planned by Heritage Victoria, these events have been cancelled and as such our event has also been cancelled.

Sunday 3rd May 2020 - Rail and Sail - TO BE ADVISED
Bookings are still open for this tour however may change in line with these restrictions currently in place. Should this change, Steamrail Victoria will continue to honour refunds to those passengers already booked or who may be still considering booking for this tour.

Saturday 9th May 2020 - Tocumwal Trekker with A2 986
As bookings have not yet opened for this tour, we have decided to cancel the proposed operation of this tour. We will review the advice issued in coming weeks and look to re-schedule this tour at a later date.

Friday 29th to Sunday 31st May 2020 - Ballarat Heritage Weekend
Bookings have not yet opened for the transfer train or shuttle trains. We will review the advice issued in coming weeks prior to a decision being reached as to whether this event will operate.

We appreciate everyone's support and understanding on this matter.